Dr. Bridge

Privacy Policy

(Compliant with GDPR & Digital Personal Data Protection Act, 2023 – India)

Privacy Policy – Doctor Bridge

Effective Date: 1st, August, 2025

Doctor Bridge ("we," "our," or "us") is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information under the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and applicable data protection regulations.

1. Data We Collect

  • Personal Information: Name, email, mobile number, medical registration number (for doctors), identity proof.
  • Professional Details: Specialization, qualifications, clinic address, work history.
  • Health-related Information: Only if voluntarily submitted by users with consent.
  • Technical Data: IP address, browser type, device info, cookies.

2. How We Use Your Information

  • To verify credentials and enable professional networking.
  • To display doctor profiles and business listings.
  • To facilitate referrals and communication.
  • For analytics, security, and user support.
  • To comply with legal obligations.

3. Sharing of Information

  • We do not share patient data without consent.
  • Information may be shared with regulatory authorities if legally required.
  • Third-party services (hosting, analytics) may process data under confidentiality.

4. Your Rights

  • Right to Access, Correct, and Delete your data.
  • Right to Withdraw Consent at any time.
  • Right to Data Portability and to File Grievances.

5. Data Security

We implement industry-standard encryption, access control, and secure hosting to protect your data.

6. Retention

We retain your data as long as necessary for lawful business purposes or as required by law.

7. Cookies

Our website uses cookies to enhance your user experience. You may disable cookies through your browser settings.

Patient Disclaimer – Doctor Bridge

Doctor Bridge is a digital directory and professional communication platform not intended for emergency or direct medical treatment.

  • We do not provide consultations directly and do not guarantee the accuracy of medical advice received from third parties listed.
  • Patients must verify doctor credentials and consult a physician before acting on any advice.
  • Doctor Bridge is not liable for diagnosis, treatment outcomes, or service quality of any listed medical provider.

In case of medical emergency, please contact your nearest hospital or emergency service.

Detailed Disclaimer – Doctor Bridge

Effective Date: 1st, August, 2025

Doctor Bridge ("Platform", "we", "our", or "us") is a digital networking and information platform built to connect licensed medical professionals and healthcare service providers. By accessing or using this platform, you agree to the following disclaimers:

1. Nature of the Platform

  • Doctor Bridge is not a hospital, clinic, or healthcare provider.
  • We do not engage in diagnosis, treatment, prescription, or medical consultations with patients directly or indirectly.
  • The Platform serves as a medium for verified doctors to communicate, refer patients (with consent), and list their professional information.
  • Any consultation, referral, or decision arising from this communication is at the sole discretion and professional judgment of the doctors involved.

2. No Medical Liability

  • We are not responsible or liable for any medical opinion, advice, action, diagnosis, or treatment made or given by any doctor or service provider listed on the platform.
  • We do not intervene, influence, or supervise any medical interaction between professionals or with the public.

3. Information Accuracy

  • Information displayed on the Platform (doctor details, schedules, qualifications, clinic addresses, etc.) is self-declared by the users.
  • While we make efforts to verify credentials, we do not guarantee the accuracy, completeness, or authenticity of any information published by users.
  • Users are encouraged to verify professional credentials through respective State Medical Councils or NMC before taking medical decisions.

4. Graphics and Visual Content Usage

  • Some images, icons, or visual elements used on this website (including social media creatives and marketing materials) may be sourced from publicly available platforms, licensed stock libraries, or are used under the assumption of fair use.
  • We do not intentionally infringe on any copyrights or intellectual property rights.
  • If you are a rightful copyright owner and believe any image or graphic on our site violates your rights, please write to us at support@drbridge.co.in with the specific URL and valid proof of ownership. Upon verification, we will promptly remove the content without dispute.

5. Patient Data Privacy

  • Doctor Bridge does not collect or store any patient health information, medical reports, or diagnostic history directly from users.
  • All communications between doctors must comply with the Digital Personal Data Protection Act, 2023, IT Act 2000, and Telemedicine Guidelines 2020.

Patient data may only be shared between doctors if:

  • The patient has given explicit written or digital consent.
  • The information is being shared solely for medical care, referral, or second opinion.

Any violation by a user regarding unauthorized use or sharing of medical data will result in immediate suspension and potential legal action.

6. Third-Party Listings and Advertisements

  • Doctor Bridge may list verified third-party medical service providers (labs, ambulances, pharmacies, etc.) for information purposes only.
  • We do not endorse, promote, or guarantee the quality, legality, or reliability of any such service.
  • Users are responsible for independently verifying the legitimacy of any service provider before engaging their services.

7. Legal Compliance

All users (doctors and service providers) are required to comply with:

  • National Medical Commission Regulations
  • Indian Medical Council (Professional Conduct, Etiquette and Ethics) Regulations, 2002
  • Telemedicine Practice Guidelines, 2020
  • Drugs and Cosmetics Act, 1940
  • Information Technology Act, 2000
  • Digital Personal Data Protection Act, 2023

Failure to adhere to legal or ethical guidelines may result in immediate removal from the platform and reporting to relevant authorities.

8. Limitation of Liability

To the maximum extent permitted by applicable law:

  • Doctor Bridge shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the platform or reliance on any information or interaction arising from the platform.
  • This includes but is not limited to medical negligence, data misuse by third parties, or incorrect professional information.

9. Intellectual Property Notice

  • All custom graphics, logos, interface designs, and proprietary software used in the platform are the intellectual property of Doctor Bridge.
  • Unauthorized reproduction, redistribution, or use of these elements is strictly prohibited and may lead to legal action.

10. Dispute Redressal & Contact

If you believe any content, listing, or material on this site violates your rights or any law, or you have concerns about your data or intellectual property:

Email: support@drbridge.co.in

Phone: +91 74157 98511

Address: 15/E dongre nagar ratlam 457001

We will assess the concern in good faith and take necessary action within 7 working days.

11. Acceptance of Disclaimer

By continuing to use this platform, you:

  • Acknowledge that you have read and understood this Disclaimer.
  • Agree to use Doctor Bridge only for lawful and ethical purposes.
  • Accept that this platform is a facilitator and not a healthcare provider or content creator.